Terms of Service

Effective date: 31 May 2026
In short
Cancel anytime. Your data stays. Fitsero adapts your meals — but for serious medical needs, talk to a doctor.

1. Acceptance

In short
Using Fitsero means you agree to these terms. If you don't, that's okay — just don't use it.
By creating an account or using Fitsero, you agree to these Terms. If you do not agree, do not use the service.

2. Eligibility

In short
You need to be 18 or older to use Fitsero.
You must be at least 18 years old to use Fitsero and to purchase a subscription.

3. Your account

In short
Keep your login safe and your details accurate — your account is yours to look after.
You are responsible for keeping your login credentials secure and for all activity under your account. Provide accurate information and keep it up to date.

4. Subscriptions, plans and payment

In short
7-day free trial, no card to start. Plans renew automatically until you cancel. Your Founder rate stays locked as long as your subscription runs without a break; standard plans renew at the current price.
Fitsero is offered through subscription plans, including limited-availability Founder plans and standard plans. Current plans and prices are shown on our pricing page at the time of purchase.
New accounts include a 7-day free trial. No payment method is required to start the trial. The trial may be extended by completing onboarding and through referrals, up to a maximum total trial length stated in-app.
Payments are processed by Paddle (Merchant of Record).
Paid subscriptions renew automatically at the end of each billing period unless cancelled. Founder plan prices are locked for the lifetime of your continuous subscription: your Founder rate will not increase on renewal for as long as your subscription remains active without interruption. Standard (non-Founder) plans renew at the price then in effect.

5. Founder Lifetime access

In short
Founder Lifetime lasts as long as Fitsero operates. It's a one-time, non-transferable purchase — and if we ever shut down, there's no refund.
Founder Lifetime is a one-time purchase offered to a limited number of early users. "Lifetime" means the operational lifetime of the Fitsero service. Founder Lifetime access continues for as long as Fitsero operates. If the service is discontinued, no refund is owed. Founder Lifetime purchases are non-transferable.

6. Cancellation and refunds

In short
Cancel anytime from your profile. Access runs to the end of the period you've paid for. Payments aren't refundable except where the law says so.
You can cancel at any time from your profile. When you cancel, your access continues until the end of the current billing period; it is not renewed afterwards. Except where required by law, payments are non-refundable.

7. Health and nutrition disclaimer

In short
Fitsero is for everyday wellness, not medical advice. For anything serious, talk to a doctor — and always check ingredients against your own allergies before eating.
Fitsero provides general nutrition and meal-planning information for wellness purposes only. It is not medical advice and is not a substitute for professional advice from a doctor, dietitian, or other qualified healthcare provider. Do not use Fitsero to diagnose or treat any health condition. Consult a healthcare professional before making significant changes to your diet, especially if you are pregnant, have a medical condition, or take medication.
Allergies: You are responsible for reviewing every recipe, ingredient, and meal suggestion against your own allergies and dietary needs before eating. Recipe and allergen information may be incomplete or inaccurate. Fitsero is not liable for allergic reactions or other harm resulting from food you choose to prepare or consume.

8. Acceptable use

In short
Use Fitsero as intended — no breaking security, scraping, reselling, or anything unlawful.
You agree not to misuse the service, including by attempting to breach security, reverse-engineer the service, scrape content, resell access, or use Fitsero for any unlawful purpose.

9. Intellectual property

In short
Fitsero's content and the Fitser character are ours. What you create stays yours; you let us use it to run the service.
Fitsero and its content — including recipes, the recipe catalogue, the Fitser character, software, and design — are owned by us or our licensors. You receive a personal, non-transferable, non-exclusive right to use the service. Content you provide remains yours; you grant us a licence to use it to operate and improve the service.

10. AI-generated content

In short
Fitser's suggestions are AI-generated and can be wrong. Use your judgement, and see the health note in section 7.
Fitsero uses AI to generate meal suggestions, coaching responses, and other content. AI output may contain errors or inaccuracies. Use your own judgement and the disclaimer in section 7 before acting on it.

11. Disclaimers and limitation of liability

In short
Fitsero is provided "as is." Our liability is limited to what you paid us in the last 12 months, as far as the law allows.
The service is provided "as is" without warranties of any kind. To the maximum extent permitted by law, Fitsero is not liable for indirect, incidental, or consequential damages, and our total liability is limited to the amount you paid us in the 12 months before the claim.

12. Termination

In short
We can suspend access if the terms are broken. You can stop using Fitsero whenever you like.
We may suspend or terminate your access if you breach these Terms or misuse the service. You may stop using the service at any time.

13. Governing law

In short
These terms follow the laws of Greece.
These Terms are governed by the laws of Greece, without regard to conflict-of-law rules.

14. Changes

In short
If the terms change, we'll let you know about anything significant. Keep using Fitsero and you accept the update.
We may update these Terms. For significant changes we will notify you. Continued use after changes means you accept the updated Terms.

15. Contact

In short
Questions about these terms? Email [email protected].
Questions about these Terms: [email protected].
Your plan adapts. You enjoy life.
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